The Santa Ynez Inn Guest Experience

  • Local Spotlight

See What Our Guests Are Saying

  • Guest Experience

Posted on September 8, 2013

The Santa Ynez Inn experience really begins the moment you walk through the doors of the inn. Friendly staff is waiting at the front door to greet and welcome you. But “welcoming guests” at the inn is more than just a “hi, welcome to the inn”. It is offering to make meal or massage reservations for you; it is offering to help you with your luggage to your room. And if you haven’t taken advantage of assistance with luggage to your room, you should know that it is more than just rolling the cart down the hall and placing your belongings in your room. 

Each team member has been trained in the history and full amenities of the inn, so you will enjoy a lovely tour as you embark on the walk to your room. Once at your room, your Santa Ynez Inn team member will orient you with your room and all its amenities, including use of the steam shower (if applicable), jacuzzi tub (if applicable) how to operate your fireplace, thermostat , as well as remind you what time wine, cheese and dessert are offered in The Parlour. Don’t forget, if you don’t feel like joining everyone for breakfast the next morning, you can always arrange to have breakfast delivered to your sumptuous room.

In every room of the Santa Ynez Inn, there is a little diary-looking book. Take a look inside- you will find everything from quick notes to long entries of previous guests who have stayed in your room. Feel free to read it or add your own memoirs. Turn -down service is a must – those large luxurious beds at the Santa Ynez Inn can be a bit challenging to wrangle if you are trying to make them up or turn them down. Let the fabulous inn housekeeping team turn down your bed with just the right touch, take care of the pillows and leave you a little chocolate treat to which you can return. Don’t feel like turn down service because you are too busy relaxing in your room? No problem. Simply put the Do Not Disturb sign on your door and you will be left alone.

We have had many guests share their favorite ways to enjoy the Santa Ynez Inn amenities and here are what a few of regular guests had to say:

  • Diary

“We never stay for dessert in the Parlour. Our favorite thing is to enjoy wine and appetizers at the Inn, go out for dinner and then come back and take dessert and coffee up to our room and enjoy in front of our fireplace.” – Ruth P. Seattle WA

“I love the night stars and while my husband enjoys coffee and dessert, I sneak off to the jacuzzi for some relaxing time just before bedtime.” Judy D. Los Angeles, CA

“We love to have breakfast in the Parlour by the fire in the winter and on the porch in the summer!” – Ed C. Beverly Hills, CA

“We take our wine and appetizers out to the garden and enjoy them there.” Mr. and Mrs. Phil S. Santa Barbara, CA

“The moment I check in, I put the Do Not Disturb sign on my door, crash and sleep like a baby. I don’t bother to get up until my breakfast is delivered to me the next morning.” – Rachel R. San Francisco, CA

“We arrive, throw down our luggage, put on our robes and wait for our in-room massages. This is the only way to kick off a getaway.” Stacy and Robert F. Los Angeles, CA

  • Massage

No matter how you choose to enjoy The Santa Ynez Inn, it is truly an “experience” filled with luxury.